Shipping Policy

Last Updated: March 2026

Introduction/Purpose

This Shipping Policy outlines the terms and conditions governing the shipment of products purchased from Berzgalde. It is designed to ensure clarity and transparency regarding shipping practices, timelines, and responsibilities, thereby protecting both the interests of berzgalde and our valued customers.

Scope and Applicability

This policy applies to all orders placed through the Berzgalde website. By placing an order, you agree to comply with the terms outlined in this Shipping Policy.

Definitions

  • Order: A request made by a customer to purchase products from Berzgalde.
  • Shipping Provider: Any third-party service engaged by berzgalde to deliver products to customers.
  • Delivery Address: The address provided by the customer for the purpose of receiving the order.

Main Policy Content

Shipping Methods

berzgalde offers various shipping methods to accommodate customer preferences. Available options will be presented at checkout, and may include standard, expedited, and international shipping. The specific shipping methods available may vary based on the delivery address.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the package, and the delivery location. Customers will be informed of the total shipping costs prior to finalizing their order.

Order Processing Time

Orders will be processed within 2-5 business days from the date of order confirmation. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

Delivery Timeframes

Estimated delivery times will be provided at checkout based on the selected shipping method. While berzgalde strives to meet these timeframes, delays may occur due to factors beyond our control, including but not limited to weather conditions, shipping provider delays, or customs processing for international orders.

International Shipping

International shipping is available for select products. Customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country. berzgalde is not liable for any delays or additional charges incurred during international shipping.

Risk of Loss

All items purchased from Berzgalde are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to the customer upon delivery to the shipping provider.

User Rights and Obligations

Customers are responsible for providing accurate and complete shipping information. berzgalde is not liable for any delays or issues arising from incorrect or incomplete delivery addresses. Customers are encouraged to review their order details carefully before submission.

Limitations and Disclaimers

While berzgalde makes every effort to ensure timely delivery, we do not guarantee delivery dates and are not liable for any damages or losses resulting from delayed shipments. In no event shall berzgalde be liable for any indirect, incidental, or consequential damages arising from shipping delays or errors.

Data Protection/Security

berzgalde is committed to protecting the privacy and security of our customers' personal information. All shipping information is handled in accordance with our Privacy Policy, which can be reviewed on our website.

Changes to Policy

berzgalde reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on the Berzgalde website. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

  • Company: berzgalde
  • Phone: +3712697099141
  • Email: [email protected]
  • Address: Origo One, Elizabetes iela 75, Floor 7, Office 23, Riga, LV-1050, Latvia

Governing Law and Jurisdiction

This Shipping Policy shall be governed by and construed in accordance with the laws of the Republic of Latvia (LV). Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts located in Latvia.